1Information We Collect
We may collect:
- Name, email address, phone number, company name, and designation
- Domain names, URLs, or IP addresses submitted for scanning
- Domain scan reports and risk assessment data
- Scan history and scheduled scan history
- Selected plan and payment status
- Payment references and subscription identifiers provided by Razorpay
2How We Use Your Information
We use your information to:
- Provide domain risk analysis services
- Generate DNS, SSL, WHOIS, blacklist, reputation, and security reports
- Create and manage user accounts
- Save scan history and scheduled scan activity
- Manage plan access and payment status
- Process subscription activation, renewal, and billing support
- Improve website performance and security
- Respond to inquiries and support requests
- Send important service-related updates
- Prevent fraud, misuse, and unauthorized access
- Generate internal reports and analytics
We use submitted domains and URLs only to provide security analysis, reports, account features, and service protection.
3Payment Information
Subscription payments are processed by Razorpay. We do not store your complete card, bank account, UPI, or other payment credentials. Razorpay may collect and process payment information under its own privacy terms. We retain only the references, plan details, amount, currency, and payment status needed to activate subscriptions, maintain billing records, prevent fraud, and provide support.
4Cookies and Local Storage
Our website may use cookies, local storage, or similar technologies to:
- Support login sessions
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Maintain platform security
You can disable cookies through your browser settings, but some features may not work properly.
5Data Sharing
We may share limited information with service providers that help us operate the platform, including payment processing, hosting, email delivery, analytics, security intelligence, and customer support providers. We may also disclose information where required by law, to protect legal rights, or to investigate fraud or misuse.
We do not sell your personal information.
6Data Security
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service can be guaranteed to be completely secure. Users are responsible for keeping their login credentials confidential.
7Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, maintain business records, resolve disputes, and protect platform security.
You may request deletion of your personal information by contacting us.
8Your Rights and Choices
You may request to:
- Access your data
- Correct inaccurate information
- Delete your personal information
- Withdraw consent where applicable
- Ask questions about how your information is used
Some information may be retained where required for legal, billing, security, or operational reasons.
9Third-Party Services
Our reports may use data from third-party security, domain, infrastructure, and reputation providers. Links to third-party websites and services are governed by their own terms and privacy practices, which we do not control.
10Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Email: support@cvaatsolutions.com